Get in Touch

We're Here to Help You Get Moving

Have questions about car sharing? Need support with your booking? Our friendly team is ready to assist with everything from account setup to journey planning across Galway and Ireland.

Two professionals with headsets working at computers in a modern office setting.

Send Us a Message

Whether you're new to car sharing or an existing member, we're here to help. Send us your questions and we'll get back to you within 24 hours.

Baggot Street 5
H35 6421 Galway
IE, Connacht
con@motorlessonqu.pro
+353 917112714
Quick Answers

Frequently Asked Questions

Find instant answers to common questions about our car sharing service.

How quickly can I start using the service?
Once you download our app and upload your driving licence, verification typically takes 24 hours. After approval, you can book and drive immediately. If you need faster access, contact our team and we can often expedite the process for urgent needs.
What support is available if I have problems during my trip?
We provide 24/7 customer support through the app, phone, and email. For emergencies, breakdown assistance, or urgent issues, use the emergency contact feature in the app for immediate help. Our team monitors all active bookings and can assist remotely with most technical issues.
Can I modify or cancel my booking?
Yes, you can modify or cancel bookings through the app up to 30 minutes before your start time without penalty. For cancellations within 30 minutes or after your booking has started, standard fees apply. Emergency cancellations are handled case-by-case by our support team.
Do you offer corporate or business accounts?
Absolutely. We work with local businesses, universities, and organisations to provide corporate car sharing solutions. Business accounts include centralised billing, usage reporting, and priority vehicle access. Contact us to discuss your organisation's transport needs and custom pricing options.